This paper, by using process approach in quality management, aims to find out the main factors affecting BTEC certificate courses and explore the means to impr.

本文旨在通過(guò)運(yùn)用質(zhì)量管理中的過(guò)程方法,找出影響B(tài)TEC證書(shū)課程的主要因素,探索盡快提高教學(xué)質(zhì)量的途徑。